Thus I do not need to ask tax invoice anymore from this particular seller.Īmazon can't also force the sellers who does not response nor do anything. I then contacted ATO which gives out special email to allow me to use Amazon order confirmations for tax credits for anything I bought from them. Call the company directly and they seem to even have a department of accountant but they cannot do anything as that business on Amazon is separate division even they share the same ABN. Sellers are one that responsible for GST for the entire amount of the sales). They even have automated message that Amazon is the one provide tax invoice (yes, it's not true. Last year they provide tax invoices, then suddenly this year they did not response. I remember once there is this seller that I bought things regularly. Hopefully, after a few encounters with buyers who insist on the tax invoices, they would have learnt this, and future buyers will not have to go through this rigmarole. I think this is down to Amazon not providing proper training and info to the 3rd party sellers. This usually involved a few messages to and fro, but in the end, they have provided me the tax invoices. And pointing out that the invoice they need to provide is just the normal invoice they would have provided, had they sold the item to a customer directly. I would also explain to them that previous sellers I have dealt with were just as unaware of this, thinking it was Amazon's responsibility. I would send them the 2 Amazon screenshots - (i) the one to request an invoice from the seller, and (ii) the page where you contact the seller with the list of topics - including to get an invoice. If they collect GST, then I would point to the fact that (a) they are obligated to provide a Tax Invoice, (b) Amazon expects them to do so. If they do not collect GST, then I think the Amazon order summary, together with payment evidence is sufficient for claims. I would first ask if they collect GST (unless they are a well-known retailer also selling via Amazon). I have done this quite a few times with Amazon 3rd party sellers - to get the tax invoice, since they often think they could not provide this, and referred me to Amazon, etc. Sorry if I went on bit of a rant there, I wanted to know if anyone has experienced something similar or what are your thoughts. Looks like I am probably not going to get an invoice but it's frustrating and I really want to know who is telling the truth here. To be honest it's not a big deal since it's only 30 dollars but it's really annoying to have my issue passed around like this. ![]() Seller again claims it's Amazon's responsibility. However, the seller claims they are based in Hong Kong and is not able to provide invoices when the item is shipped from Amazon AU. Amazon claims it's a 3rd party seller and the seller should provide it. I have contacted the seller for an invoice but the seller says Amazon provides it. I am trying to get an invoice so I can claim this at work as part of my company's WFH fund. ![]() ![]() ![]() I purchased some replacement hadphone ear pads on Amazon AU … and as you can see the seller is Brainwavz.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |